• Streamlined Air Education and Training Command, Directorate of Communications’ (AETC/A6) IT organizational strategy by analyzing organizational objectives and establishing metrics to track progress toward achieving increased efficiencies, improved performance, cost savings, and Portfolio Management processes that provide senior Air Force (AF) IT leaders identify the best areas in which to invest AF IT dollars to ensure AETC/A6 meets and even exceeds its organizational objectives.

• Managed AETC/A6’s Balanced Scorecard (BSC) including: establishing objectives and metrics, analyzing data to determine root causes, and recommending solutions to correct shortcomings. Coordinated IT information/briefings in support of executive-level decision making and used ITIL principles to improve AETC/A6’s organizational processes/effectiveness.

• Originated a business management process to enable increased effectiveness (value for the customer) and increased efficiency (less costs for the AF). Used this process to assist two AF divisions develop Web sites and underlying databases that are intuitive and user friendly.
  
  • Civil Engineering (CE) – Designed and manage a dynamic Web site for the CE Career Tracking program, which revolutionized the way approximately 3,000 CE employees track their career development. This Web site is designed using SQL and helps program registrants match their skills to open positions. Managed three iterations of project with more in development.
    
    
  • AETC and Air Force Center for Environmental Excellence (AFCEE) – Designed and maintain the Military Housing Privatization Initiative Web site. This site explains the housing program and provides information on business opportunities by installation for financiers, developers, home builders, and property management companies.
    
• Identified, collated, and analyzed information on over 50 systems within AETC for process overlaps with the goal of consolidating active systems to determine which ones are best aligned with AETC objectives and deliver the greatest value to the command. Developed the analytical approach used to categorize the systems’ capabilities and deficiencies.

• Developed a whitepaper for AETC/A5/8 about how the newly developed Defense Integrated Military Human Resources System for Personnel and Pay (DIMHRS) will provide an end-to-end, integrated military personnel and pay system for all military Services and how it will perform compared to the existing Student Registration and Records Services (SRRS).

• Project lead for the Natural Resources Asset Management SharePoint tool (NRAM Tool). Educated and guided the NRAM Tool developer through the process of migrating the NRAM Tool from their commercial servers to the AF network (AFGIG). Originated new business operational processes for the NRAM SharePoint tool that allow for greater user friendliness and usability for Natural Infrastructure (i.e., adequate supply of air & space, land, and water).

• Co-lead for the AETC STAR Defense Information Assurance Certification and Accreditation Process (DIACAP). Validated contractor-entered data in the Enterprise Information Technology Data Repository (EITDR) information assurance repository. Provided critical IT expertise required to ensure AETC STAR was transitioned to all AF-approved software and migrated onto the Air Force Global Information Grid (AFGIG).

• Established and managed schedules involving the formulation, execution, or analysis of converting from AF- owned family housing into privatively owned, operated, and maintained family housing. Coordinated and organized the logistics for two conferences (Housing Managers Conference [attended by representatives from all major AETC installations] and AETC Training Conference [attended by representatives from four AETC installations]), including agenda development and event support.

• Project manager for six General Services Administration (GSA)/Management, Organizational, and Business Improvement Services (MOBIS) Housing Privatization Projects valued at $1M. Managed invoices, contracts, and deliverables.

• As part of the Public Key Infrastructure (PKI) team, helped the AF protect its critical infrastructure and transition its networks to a more secure technology. Registered and briefed users through the PKI registration and downloading process. Served as troubleshooter and quickly responded to any problems with computers. Managed a team of 4–6 individuals.

• High Five Award, Booz Allen Hamilton (award for exceptional performance) 2001–Present.
• Omicron Delta Kappa Leadership Honor Society for outstanding graduate level achievement.
• Delta Mu Delta, National Honor Society in Business Administration.
• Project Management Institute (PMI), 2006–Present.
• National Society of Hispanic MBAs (NSHMBA), 2002–Present.

COMMUNITY SERVICE

• Volunteer, Light the Night Walk (nationwide evening walk to build awareness of blood cancers and raise funds for cures) for the Leukemia & Lymphoma Society, 2005–Present.
• Volunteer, Rebuild Together (a community-wide effort that refurbishes homes for low-income families), 2001–Present.